Designing & Facilitating Sustainable Change Initiatives

  • 13 Apr 2012
  • 7:30 AM - 10:00 AM
  • University of St. Thomas, 1000 LaSalle Ave., MOH 201 Opus Hall


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About the Program

Designing & facilitating sustainable change initiatives: Why Best Practices don’t work Organizations spend millions to identify “best practices” and disseminate them through training and change management initiatives. However, it’s widely known that most of these initiatives fail to create significant change that is sustained. In contrast to most of these approaches are change methodologies based on the insight that knowledge alone doesn’t change behavior. Neither does finding out how “somebody else” solved your problem. If it did, nobody would smoke and everyone would floss. The primary hypothesis of these new approaches is that within any organization, there are people whose unique behaviors allow them to find solutions to problems that most in the organization find impossible to solve without additional resources. Come hear about some case examples from health care, education, government, and the US Army where throwing out “best practices’ in favor of a bottoms up approach to behavioral and cultural change has produced significant results. Participants will have the opportunity to explore where and how these innovative approaches might apply in their own work and walk away with several tools they can use to try them out.


Lisa Kimball

About the Presenter

Lisa Kimball

Lisa Kimball, is President, Plexus Institute. She is an actionary known for her ability to help organizations tackle complex challenges by changing the conversation about problems and potential solutions. She has worked for more than 30 years with clients including government agencies, corporations, nonprofit organizations, and educational institutions to design and facilitate organizational change and development efforts involving diverse stakeholders. Lisa pioneered the development and application of Liberating Structures, a mash up of open source methods that make high engagement practical, exciting, and fun! She has deep experience facilitating processes from Positive Deviance, Open Space, Design Research, Appreciative Inquiry, and Dialogue. An early adopter of social network applications and founder of Group Jazz Lisa speaks all over the world about leveraging networks for social change and innovation. Her doctoral research in cognition and learning focused on problem solving strategies of senior executives in complex systems. She was part of the research team that developed the selection and training framework for the US Federal Senior Executive Service and is currently working with officers in the US Army to develop their capacity to use Liberating Structures at the core of their leadership approach.

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